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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rob Chester

Rob Chester

March 24, 2025

5  out of  5
rating by Rob Chester
"Tina's a pleasure to work with. She is extremely helpful and responsive. Strongly recommend!"
We responded:
"Thank you Rob!! She’s a gem and we’re glad she was able to assist you! "
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Kimberly Wilson

March 18, 2025

5  out of  5
rating by Kimberly Wilson
"Elizabeth was super helpful and friendly, and made it convenient for me to easily add coverage for my new engagement ring. I’ve been a customer of Cindi’s office for years and trust them completely!!"
We responded:
"Thank you Kimberly! We are happy you trust us for your insurance needs! "
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Annita Waller

March 13, 2025

5  out of  5
rating by Annita Waller
"Elizabeth Lee is an outstanding Account Representative. She is knowledgeable and incredibly patient. I would recommend her to everyone!"
We responded:
"Annita, thank you kindly! Elizabeth is an integral part of Team Scafide. Thank you for your review! "
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Qe H

March 7, 2025

5  out of  5
rating by Qe H
"Cindy and team are super and great local insurance company excellent customer support and timely communication"
We responded:
"Thank you for your five star review! My team and I are known for the best service. Thank you again! "
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Caleigh Roleck

February 21, 2025

5  out of  5
rating by Caleigh Roleck
"Tina from the office was a life saver! With the conundrum of needing the registration and insurance of my vehicle for the same state, I was left in the position where I needed to do a state insurance swap within the hour. I was already using Cindi for my renter’s insurance so gave them a call. Tina was super quick and efficient to help me out."
We responded:
"Caleigh! Isn’t great and efficient service a rarity these days? Thank you for your review! We’re happy that you love our service. Tina is amazing, I totally agree! "
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Dee Brown

February 12, 2025

5  out of  5
rating by Dee Brown
"Today 2/12/25, I switched my car and rental insurance over to State Farm with Tina Brown. It was a friendly and helpful, no pressure experience. When I was ready to make the switch, Tina stayed with me through the whole internet process which was excellent as I am a senior dinosaur when it comes to filling out things on the computer. We got everything done and I printed out what I needed and the coverage starts tomorrow. I recommend this Silver Spring, MD group highly."
We responded:
"Dee we are thrilled to have you as our newest customer! Tina is very patient and she is the best!! Glad to have you with us. "
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Regina Barajas

January 29, 2025

5  out of  5
rating by Regina Barajas
"Cindi Scafide goes above and beyond for her clients. Outstanding customer service. I would highly recommend her agency if you are in need."
We responded:
"Thank you Gina! We love our customers. "
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Kristin Backert

January 28, 2025

5  out of  5
rating by Kristin Backert
"Cindi and her office are fantastic. I've been a client for over ten years, and Cindi has always been super sweet, responsive, and helpful. Her team responds to emails/calls right away and made the process of getting both home and auto insurance incredibly smooth."
We responded:
"Thank you Kristin! We’re always glad to be here for you! "
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Lee

January 2, 2025

5  out of  5
rating by Lee
"I have been a customer of State Farm for several years. The rates are great for renters insurance."
We responded:
"Lee thank you for your 5 star review! So happy we could assist you with your renters’ insurance! "
Profile photo of Nick Gelting

Nick Gelting

December 6, 2024

5  out of  5
rating by Nick Gelting
"Elizabeth at Cindi Scafide State Farm is very responsive and helpful in understanding quotes and rates. Would recommend!"
We responded:
"Thank you Nick! Elizabeth is a valuable part of my team! Glad she was able to assist you with your auto insurance quotes! "
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Lillian Holt

November 13, 2024

5  out of  5
rating by Lillian Holt
"Great rates & Excellent service! Thanks State Farm."
We responded:
"Thanks Lillian! We are always glad when our customers are happy! "
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Ben Colbert

October 30, 2024

5  out of  5
rating by Ben Colbert
"It was a true breath of fresh air dealing with Ms. Brown, after being basically ignored by my previous insurance company. Even when I was frustrated by actions that had nothing to do with her, she listened, was kind, and helped find work arounds for when Kemper was not providing me with the information I needed. I am happy to have switched to her firm."
We responded:
"Ben, thank you for the review! Tina is a great asset to my office and I’m glad your experience was so positive. "
Profile photo of Carol McHale

Carol McHale

October 24, 2024

5  out of  5
rating by Carol McHale
"I love this insurance group - especially Elizabeth Lee. She has been professional, courteous, helpful, and friendly! She understands that sometimes we just need a little nudge to get things done. I am thankful we have her as our agent!"
We responded:
"Carol thank you so much for our wonderful review! Elizabeth is an awesome member of our team! Happy that you’re happy with my office!! "
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Wes Gaddie

October 11, 2024

5  out of  5
rating by Wes Gaddie
"Excellent service. Always helpful, quick, and courteous. Can't say enough good things about my experiences with Cindi."
We responded:
"Wes, thank you for your review. We love helping our customers! "
Profile photo of Derrick Jones

Derrick Jones

August 29, 2024

5  out of  5
rating by Derrick Jones
"Tina Brown and Cindi’s office always provide excellent customer service. Someone actually answers the phone. Always courteous, responsive, knowledgable, patient and reflect the best of old school quality service especially in the age of tele-answering services. I highly recommend!!!!"
We responded:
"Derrick wow thank you! We always strive to provide top notch service when anyone calls. Tina is the best and we are happy to exceed your insurance expectations! "
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Keano Zamora

August 29, 2024

5  out of  5
rating by Keano Zamora
"I recently moved to Silver Spring and Tina Brown was super helpful along the way. She was always responsive and made sure things on my end went smooth. I appreciate the great service!"
We responded:
"Keano thank you! Tina is a customer service expert! Glad to help make a stressful move smoother for you! "
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Anneliese S

August 19, 2024

5  out of  5
rating by Anneliese S
"I've been with Cindi for my everything insurance and she and her team have always been amazing! For example, I emailed this weekend because my husband and I were starting to look at purchasing a new car in the near future and wanted to get an idea of how our premiums would change depending on 2 wildly different car options. Elizabeth Lee (one of the awesome team members) got back to us with estimated quotes this Monday morning (no joke!) and responded quickly when I had more questions. It's a great way to start Monday morning when you know you've got people like Elizabeth and Cindi backing you up!"
We responded:
"Hey Annalise, thank you! Elizabeth is awesome and we’re happy to help you any time!!"
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jacob smith

August 16, 2024

5  out of  5
rating by jacob smith
"Cindi's service and staff were very helpful in meeting our insurance needs as we transitioned from our previous home to Maryland. Also thanks to Tina, Elisabeth and other staff!"
We responded:
"Jacob, thank you kindly! My team and I are always here to help with your insurance needs. We appreciate your business! "
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Nancy Harrington

August 7, 2024

5  out of  5
rating by Nancy Harrington
"Contacted Gabriella today to help me update payment information. She was very professional and polite and took care of it easily."
We responded:
"Thank you! "
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Sharon R. Clayton

August 1, 2024

5  out of  5
rating by Sharon R. Clayton
"Used for Renter's Insurance.Service was super fast, accurate, and friendly. Rates were very good. Highly recommended"
We responded:
"Sharon, thank you so much! My team and I pride ourselves on offering amazing service. Our rates are the best! We appreciate your business."
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Errol Allen

August 1, 2024

5  out of  5
rating by Errol Allen
"Made my move out of state to Maryland and transfer of policy's smooth! Talked through each step and was extremely friendly, personal, and professional when it came to answering any questions in the process."
We responded:
"Errol, glad to hear your insurance moves to our great state went well! My professional team and I are always here to help. Thankful for your business! "
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Derek H

July 11, 2024

5  out of  5
rating by Derek H
"I had a delightful conversation with Elizabeth Lee. She has helped me clarify my questions, she was patient and so kind. I appreciate her time and her advise."
We responded:
"Derek! Thank you for your kind and accurate words about Elizabeth! She is amazing part of my team and I appreciate your recognition of her talents! "
Profile photo of Darryl Vanover

Darryl Vanover

June 26, 2024

5  out of  5
rating by Darryl Vanover
"She was so awesome and helpful and made the whole process easy! Would recommend to everyone!!!"
We responded:
"Awesome and helpful! What more would you want from a professional, dedicated agency! Thanks, Darryl, glad to be your agent! "
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Alan Leonardi

June 26, 2024

5  out of  5
rating by Alan Leonardi
"I have been with Cindi's office for years and have always gotten great service. Lately I have been working with Tina and she has been equally fantastic with clear, concise, prompt, and friendly service."
We responded:
"Alan, thank you for your review. Tina is my right hand and we are happy to assist you with your needs. "
Profile photo of Robert Siegel

Robert Siegel

June 13, 2024

5  out of  5
rating by Robert Siegel
"Condo and Tina both were a wonderful help this morning getting me set up with my renters insurance. Whole process was smooth and easy, and they were very friendly!"
We responded:
"Robert thank you for your review! We love making buying insurance easy and affordable! Glad you’re all set with your renters’ insurance! "