Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Wes Gaddie

Wes Gaddie

October 11, 2024

5  out of  5
rating by Wes Gaddie
"Excellent service. Always helpful, quick, and courteous. Can't say enough good things about my experiences with Cindi."
We responded:
"Wes, thank you for your review. We love helping our customers! "
Profile photo of Derrick Jones

Derrick Jones

August 29, 2024

5  out of  5
rating by Derrick Jones
"Tina Brown and Cindi’s office always provide excellent customer service. Someone actually answers the phone. Always courteous, responsive, knowledgable, patient and reflect the best of old school quality service especially in the age of tele-answering services. I highly recommend!!!!"
We responded:
"Derrick wow thank you! We always strive to provide top notch service when anyone calls. Tina is the best and we are happy to exceed your insurance expectations! "
Profile photo of Keano Zamora

Keano Zamora

August 29, 2024

5  out of  5
rating by Keano Zamora
"I recently moved to Silver Spring and Tina Brown was super helpful along the way. She was always responsive and made sure things on my end went smooth. I appreciate the great service!"
We responded:
"Keano thank you! Tina is a customer service expert! Glad to help make a stressful move smoother for you! "
Profile photo of Anneliese S

Anneliese S

August 19, 2024

5  out of  5
rating by Anneliese S
"I've been with Cindi for my everything insurance and she and her team have always been amazing! For example, I emailed this weekend because my husband and I were starting to look at purchasing a new car in the near future and wanted to get an idea of how our premiums would change depending on 2 wildly different car options. Elizabeth Lee (one of the awesome team members) got back to us with estimated quotes this Monday morning (no joke!) and responded quickly when I had more questions. It's a great way to start Monday morning when you know you've got people like Elizabeth and Cindi backing you up!"
We responded:
"Hey Annalise, thank you! Elizabeth is awesome and we’re happy to help you any time!!"
Profile photo of jacob smith

jacob smith

August 16, 2024

5  out of  5
rating by jacob smith
"Cindi's service and staff were very helpful in meeting our insurance needs as we transitioned from our previous home to Maryland. Also thanks to Tina, Elisabeth and other staff!"
We responded:
"Jacob, thank you kindly! My team and I are always here to help with your insurance needs. We appreciate your business! "
Profile photo of Nancy Harrington

Nancy Harrington

August 7, 2024

5  out of  5
rating by Nancy Harrington
"Contacted Gabriella today to help me update payment information. She was very professional and polite and took care of it easily."
We responded:
"Thank you! "
Profile photo of Sharon R. Clayton

Sharon R. Clayton

August 1, 2024

5  out of  5
rating by Sharon R. Clayton
"Used for Renter's Insurance.Service was super fast, accurate, and friendly. Rates were very good. Highly recommended"
We responded:
"Sharon, thank you so much! My team and I pride ourselves on offering amazing service. Our rates are the best! We appreciate your business."
Profile photo of Errol Allen

Errol Allen

August 1, 2024

5  out of  5
rating by Errol Allen
"Made my move out of state to Maryland and transfer of policy's smooth! Talked through each step and was extremely friendly, personal, and professional when it came to answering any questions in the process."
We responded:
"Errol, glad to hear your insurance moves to our great state went well! My professional team and I are always here to help. Thankful for your business! "
Profile photo of Derek H

Derek H

July 11, 2024

5  out of  5
rating by Derek H
"I had a delightful conversation with Elizabeth Lee. She has helped me clarify my questions, she was patient and so kind. I appreciate her time and her advise."
We responded:
"Derek! Thank you for your kind and accurate words about Elizabeth! She is amazing part of my team and I appreciate your recognition of her talents! "
Profile photo of Darryl Vanover

Darryl Vanover

June 26, 2024

5  out of  5
rating by Darryl Vanover
"She was so awesome and helpful and made the whole process easy! Would recommend to everyone!!!"
We responded:
"Awesome and helpful! What more would you want from a professional, dedicated agency! Thanks, Darryl, glad to be your agent! "
Profile photo of Alan Leonardi

Alan Leonardi

June 26, 2024

5  out of  5
rating by Alan Leonardi
"I have been with Cindi's office for years and have always gotten great service. Lately I have been working with Tina and she has been equally fantastic with clear, concise, prompt, and friendly service."
We responded:
"Alan, thank you for your review. Tina is my right hand and we are happy to assist you with your needs. "
Profile photo of Robert Siegel

Robert Siegel

June 13, 2024

5  out of  5
rating by Robert Siegel
"Condo and Tina both were a wonderful help this morning getting me set up with my renters insurance. Whole process was smooth and easy, and they were very friendly!"
We responded:
"Robert thank you for your review! We love making buying insurance easy and affordable! Glad you’re all set with your renters’ insurance! "
Profile photo of united peace

united peace

June 11, 2024

5  out of  5
rating by united peace
"Elizabeth Lee, thank you for providing efficient and courteous customer service. Greatly appreciated!"
We responded:
"We are happy to have you as another satisfied customer! We pride ourselves on our efficiency! Elizabeth is a valuable part of the Scafide team! Thank you! "
Profile photo of Nicholas Holloway

Nicholas Holloway

May 16, 2024

5  out of  5
rating by Nicholas Holloway
"The office of Cindi Scafide is great they have been around since my parents needing insurance and me needing insurance so long ago they've always felt like family when talking with them!!!!"
We responded:
"Nicholas, don’t be telling our ages now!! But it has been great to have you as our auto and renter’s insurance customer all these years. Thank you!"
Profile photo of Mark Gronowski

Mark Gronowski

May 16, 2024

5  out of  5
rating by Mark Gronowski
"Cindi has been great. I reached out blindly in an attempt to get my daughter an insurance quote as I felt she was paying too much for her coverage. Cindi was all over it and matched the coverage will saving money. I would highly recommend!!"
We responded:
"Mark, my team and I are so happy to help you and your daughter. We love providing excellent products at competitive prices. "
Profile photo of Dan Walker

Dan Walker

May 10, 2024

5  out of  5
rating by Dan Walker
"I recently switched my insurance to Cindi's office and have been working with Tina Brown, who has been absolutely wonderful to work with and made the process very easy. I cannot say enough good things about my experience."
We responded:
"Thanks for your review Dan! We love to make buying insurance as easy as possible! Glad Tina was here to help! "
Profile photo of S C

S C

April 17, 2024

5  out of  5
rating by S C
"Cindi and the other members of her office team are terrific. She's been my insurance guru for close to 30 years, and has always been knowledgeable, responsive, and lovely to deal with. Every time I deal with them I appreciate how efficient and helpful they are."
We responded:
"Sara thank you! Henceforth, I shall refer to myself as the insurance guru on Spring Street. My team and I embody all the traits you listed. We lol forward to many more years of working together."
Profile photo of Brad Rippetoe

Brad Rippetoe

April 15, 2024

5  out of  5
rating by Brad Rippetoe
"Cindi whole office was at the beach and went out of their way to help me get insurance on my new car. Only a phone call away. Best agency in the area!!!"
We responded:
"Thanks Brad! Glad that technology lets us help you even from the beach!! "
Profile photo of Rosalyn Blogier

Rosalyn Blogier

April 10, 2024

5  out of  5
rating by Rosalyn Blogier
"Outstanding service; immediately responsive, incredibly knowledgeable and wonderfully patient-Thank you!"
We responded:
"Roz, thank you so much for your review! We love our auto and home insurance customers. Glad we can show you the difference having an agent makes! "
Profile photo of Kelly Swanstrom

Kelly Swanstrom

April 9, 2024

5  out of  5
rating by Kelly Swanstrom
"Elizabeth was awesome!! She was very prompt in answering my questions so that I could access my business account. Thank you!"
We responded:
"Kelly, so happy Elizabeth could help you! We love providing excellent service to our customers! "
Profile photo of Eric Schweitzer

Eric Schweitzer

April 8, 2024

5  out of  5
rating by Eric Schweitzer
"Requested a quote for camera equipment. It was provided promptly and payment was taken over the phone and insurance was activated immediately."
We responded:
"Eric! Thank you for your review. I’m happy to add another policy to your household. We are grateful for your business. "
Profile photo of Sara Stone

Sara Stone

April 8, 2024

5  out of  5
rating by Sara Stone
"This agency and all members are quick to respond, make me feel like a valued customer and keep my accounts up-to-date.As I am quite elderly, I appreciate their quality service."
We responded:
"Thank you so much for your review! We love providing excellent service to all our customers! "
Profile photo of Brenda Grooms

Brenda Grooms

March 29, 2024

5  out of  5
rating by Brenda Grooms
"My experience with Cindi office and staff has been excellent."
We responded:
"Brenda, thank you for your review! We are always here to help! "
Profile photo of lionel8121

lionel8121

March 27, 2024

5  out of  5
rating by lionel8121
"I have been a customer of Cindi and her team for years and there service is the best! They treat you like Family. Elizabeth is one of her Agents and she is AWESOME!!! She is always looking out me and I appreciate that so much!! Your Customer for life Napier Norris😁!"
We responded:
"Napier! It has been many years we’ve been together. I’m happy you are pleased with my team and our service. I agree, Elizabeth is terrific. Send your friends our way so we can give them great auto rates and premier service. "
Profile photo of Danh Thai

Danh Thai

March 27, 2024

5  out of  5
rating by Danh Thai
"Thanks Tina for the great support with my insurance policy transition from Progressive to State Farm. My policy was done quickly. Excellent customer service."
We responded:
"Danh, thanks so much! Tina is awesome and I’m glad she could help you with your auto insurance! "